Returns & Exchanges
At NUHR Home, we want you to be completely satisfied with your luxury beauty and fragrance purchase. If you are not entirely happy, we offer a 14-day return window for items that are unused, unopened, and in their original packaging.
Initiate Your Return
Contact our dedicated customer concierge team via email with your order number and the reason for your return to receive a Return Authorization code.
Secure Packaging
Carefully repackage your items in their original boxes to ensure they are protected during transit, as we cannot accept returns for products damaged due to poor packaging.
Ship Your Item
Affix the provided return label or use a tracked courier service to send your package back to our distribution center for quality inspection.
Quality Review and Refund
Once our team verifies the condition of your items, we will process your refund back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing